Terms & Conditions


By using making a purchase on this site, you agree to these Terms and Conditions and our Refunds and Returns policy.

It is important that you are only purchasing genuine replacement parts that are suitable for use with your InfaSecure products. It is recommended that you only purchase parts that match the model number provided on your product or on the products original instruction booklet. Please contact our Customer Care Department if you require assistance in identifying your product. 02 4728 8090 / customercare@infa.com.au

No responsibility is taken by InfaSecure if parts are used with unauthorised or unsuitable products.


In addition to the above, items sold on clearance, sale or as a featured item are sold as is, please note information is listed at the bottom of every product page if the product is not in new condition, by purchasing an item at the clearance sale event you are acknowledging and accepting this.

Limited stock is available on all items, and once sold out are no longer available. There are no Rain-checks, holds, reserves or lay-bys available.

There are no returns/refunds available on items purchase during the clearance sale event for 'change of mind' or incorrect purchases. Standard 12month warranty against manufacturing faults still apply.